Terms and Conditions
Introduction
Welcome to A Better Living Home Care Agency. By accessing and using our website or services, you agree to be bound by the following Terms and Conditions. These terms apply to all users of our services, including those who sign up for our SMS messaging program.
Services Provided
A Better Living Home Care Agency is a full-service home care agency, our caring team provides 24/7 support and assistance to those in need of trusted, qualified in home caregivers. Our commitment to providing seniors and their families with affordable, high quality home care caregivers is well known in the professional community. Trusted caregivers enjoy control over their work lives, providing them valuable flexibility in their personal lives. Our work has helped thousands of clients, family members and caregivers live better over the past 20 years.
Client Responsibilities
Clients are responsible for providing accurate and complete information about their care needs and home environment. Failure to do so may result in delays, modifications, or cancellations of services.
Payment Terms
Payment for services must be made according to the pricing and schedule agreed upon during the booking process. We accept Cash, Credit card, ACH withdrawals, Private Pay, Long Term Care Insurance, and Veterans Aid and Attendance Pension. Late payments may incur fees, and services may be suspended or terminated due to non-payment.
SMS Messaging Program
Our SMS messaging program allows clients to receive important updates, reminders, and promotional offers.
- You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to 916-361-3000
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
- Any information obtained as part of SMS consent will not be shared with third parties
Privacy
We value your privacy. Please refer to our Privacy Policy for details on how we handle your personal information.
Limitation of Liability
A Better Living Home Care is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
Dispute Resolution
In case of any dispute, the matter will be handled first through mediation. If mediation is unsuccessful, the matter will be resolved through binding arbitration, according to the laws of California, and will govern any disputes arising under these terms.
Modification of Terms
We reserve the right to change these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
Governing Law
These Terms and Conditions are governed by the laws of California, and any disputes will be resolved under its jurisdiction.
Intellectual Property
All content on this website, including logos, images, and text, is the intellectual property of A Better Living Home Care and may not be used or reproduced without permission.
